Cyber Counseling Approach Blp Unisa Yogyakarta as a Method to Improve Guidance and Counseling Services for Students

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Neqmatul Auliya
Ade Putranto Prasetyo Wijiharto ), Ade Putranto Prasetyo Wijiharto

Abstract

This study examines the application of cyber counseling at the Bureau of Psychological Services (BLP) of Universitas Aisyiyah (UNISA) Yogyakarta as a method to improve guidance and counseling services for students. The increasingly prevalent mental health issue in Indonesia demonstrates the urgent need for an accessible support system. With the advancement of technology, cyber counseling offers a flexible and efficient alternative to face-to-face counseling, providing convenience and privacy for students. Despite its potential, the application of cyber counseling in BLP UNISA Yogyakarta is still limited, with the main use for initial communication and intake, while the main counseling session is still carried out in person. Challenges faced include a lack of awareness among students, privacy concerns, and a preference for face-to-face counseling. The study recommends additional training for counselors and the development of clear guidelines to integrate cyber counseling more effectively. By overcoming these challenges, BLP UNISA Yogyakarta can improve the accessibility and effectiveness of guidance and counseling services in the digital era.

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